My initial enquiry was handled very well. I was adequately informed on the process for moving in and guided on how to select appropriate storage. I was even put into contact with a man and van company when I asked for one. This is my first time using a storage and I was glad I chose big yellow because the enquiry process was fantastic!
The process is very easy to understand. I was given insufficient information.
Everything was dealt with in an extremely friendly and professional manner.
George Clayton was super helpful, he made everything stress free and always made sure I was 100% happy before anything was signed.
Allan was great. Super friendly and explained everything easily.
Whole experience at Yellow Storage was handled very professionally by George and the process was very easy.
Extremely smoothly and all questions were answered quickly.
I dealt with both Alan and George and they were both exceptional. They answered all my questions and carried out their duties in a professional but friendly manner.
Both of the team who heped me (George & Dave/id) were polite and made the transaction seamless. Thank you
lovely staff especially Alan. Make the check in shorter though, for people hiring 'man and van' services they charge you for waiting time over 15 minutes so you should make the checkin under 15 minutes.