Customer reviews for New Cross Self Storage

The staff at Big Yellow in New Cross are excellent. Always very professional and very down to earth, they really understand what great customer service means.

The process was comprehensive and reassuring.

LAUREN AND GEORGE!! What a fantastic team. I had a DREADFUL move day and they made everything so much better. They were helpful, kind and understanding. I could not have asked for a better service from them. THANK YOU LAUREN AND GEORGE!! You’re absolute superstars. Kirsten

If you do everything online the check in is quite easy! Would be good though to somehow indicate clearer the items you are not allow to store eg dried closed food items (cans etc)

I was thoroughly impressed with the service from the team and found Val to be extremely professional and made me totally assured that my storage was in good hands. I congratulate you for the service provided

Great service at New Cross. Check in was really smooth and the guys there were brilliant, thanks to David for a top intro to the place, and also went out of his way to give us a storage space near the one we'd had previously (downsizing from a larger space)

Everything that I've experienced so far has been more than satisfactory. The price was good - especially with the Groupon Voucher I bought. The only reason I haven't given a 10 is because I've only just taken up the space and I can't predict my experience for the coming couple of months.

Because of the guy who served us, Val, he was wonderfully humorous and energetic in getting me to sign paper work and show us round. Also the woman who was working with him at the time was the one who originally booked me in, she was very helpful, unfortunately I didn't get her name.

Helpful staff at New cross storage (Val), very accomodating

Excellent helpful service from Val and David. Very efficient. Spotlessly clean and organised throughout the entire premises.