Extremely easy and straight forward, with the right amount of badgering/help.
Christopher James
26 Nov 2018
Extremely easy and straight forward, with the right amount of badgering/help.
The best customer experience I have had in a very long time. George rang me beforehand, explained the costs and next steps in a very clear way. Val was brilliant from start to finish. He was informative, humorous and did everything he could to make the customer journey as smooth and effort free as possible. I don't generally recommend companies but I will, without doubt recommend the team at New Cross. Thanks for all your help!
I liked both the levels of friendliness and professionalism. I was happy with the offer to make the cost of storage a little cheaper than a rival storage place which definitely help sway my decision to use your store and I look forward to using your facility going forward.
Very well, was very accommodating
Very well.
I was impressed by the security and the clean enviroment
Val was first class. Clear and polite
I thought Val was excellent, helpful and intelligent. His flexibility and his readiness to help me was exceptional. An outstanding employee.
The person I initially spoke to on the phone was very friendly and informative. When we arrived George and Val were also very helpful and gave clear explanations of what to do.
Was very good Lauren explained every thing very well