Customer reviews for New Cross Self Storage

4.9 out of 5 stars
1516 reviews
Big yellow offered a professional and friendly environment and a seamless service. Your colleague Val at the New Cross facility was engaging, entertaining, and offered a phenomenal customer service. Very much represented the grand and created a Fan in me. I look forward to using your services and will gladly recommend you above your competitors.
Alexander
25 Jun 2017
Nick went above and beyond to help me move into my storage space yesterday. Highly appreciated.
Elena
25 Jun 2017
It has done what i wanted form a self storage facility, and seems to provide a nice amount of securit. While the price is a bit steep, I am hoping I have bought quality. I would have liked a 'long stay' discount but oh well.
Patrick
24 Jun 2017
The person give good service
Zheng
21 Jun 2017
Fantastic customer service by very professional and charming Valentin Fabian and his very helpful and professional assistent, Daniel, who was first day at work that day. Thank you!
Anna
18 Jun 2017
I found the entire operational process of storing very simple and practical. Storage facilities are good quality and Ernest who checked me and the other staff I spoke to put customer service first. A good team.
Bryson
18 Jun 2017
Very helpful and friendly staff, made the entire process very easy and clear as to what is expected of us and them.
Xanthe
18 Jun 2017
The staff were extremely helpful and went above and beyond to make things easy for me. They explained everything very clearly and one of them even interrupted his lunch break so I wouldn't have to wait until the other staff member finished helping another customer. I would've been happy to wait, but he insisted. As I said, above and beyond. After that his colleague took over and I received the same level of high service.
Victoria
16 Jun 2017
The customer service was great. Val was the guy who helped me.
Clara
14 Jun 2017
Reslly easy to use, staff were really helpful and friendly. Made the whole experience very seamless. Highly impressed.
David
5 Jun 2017