Customer reviews for New Cross Self Storage

4.9 out of 5 stars
1535 reviews
The staff, particularly Lauren, were very friendly and kind which helped immensely in a distressing house move. I felt that I had found an angel, felt safe and secure with her and would not bother to look at Access which was recommended by a relative. The place was also clean and tidy and welcoming. I gave the score 9 only because I think that the checking in side of things could be improved upon particularly if one has taken the time to do a pre check in online which was approved. Overall, very good indeed!
Deborah
25 Jul 2017
Great customer service. Valentin is great!
Alessandra
23 Jul 2017
Very easy
Jonathan
22 Jul 2017
Process was painless and Val was very helpful
Matthew
19 Jul 2017
Very friendly and helpful staff
Samuel
18 Jul 2017
Great customer service and great support from the staff at reception. I've been helped through all stages of my move in
Matteo
13 Jul 2017
Clean and efficient gives high score. Nice polite personnel gets top score. Sooo many forms (I understand legal requirements) brings the score down a bit.
Christopher
7 Jul 2017
A very friendly and helpful service. Ernest was helpful from the get go. Dave was also very friendly. They made everything go as smoothly as possible.
Shantha
26 Jun 2017
Big yellow offered a professional and friendly environment and a seamless service. Your colleague Val at the New Cross facility was engaging, entertaining, and offered a phenomenal customer service. Very much represented the grand and created a Fan in me. I look forward to using your services and will gladly recommend you above your competitors.
Alexander
25 Jun 2017
Nick went above and beyond to help me move into my storage space yesterday. Highly appreciated.
Elena
25 Jun 2017