The staff, particularly Lauren, were very friendly and kind which helped immensely in a distressing house move. I felt that I had found an angel, felt safe and secure with her and would not bother to look at Access which was recommended by a relative. The place was also clean and tidy and welcoming. I gave the score 9 only because I think that the checking in side of things could be improved upon particularly if one has taken the time to do a pre check in online which was approved. Overall, very good indeed!
Deborah
25 Jul 2017