Customer reviews for New Cross Self Storage

Staff was very helpful. The manager helped me through the process and explained very meticulously how everything works. Very polite and friendly as well.

Everything has been easy. The staff have been very helpful and friendly, we have felt well looked after and I would recommend you to a friend.

Good staff. They were good.

Straight forward to register. Friendly staff, Clean, well laid out premises.

From booking to check in the staff in the New across branch were incredibly friendly, efficient and helpful. Best customer service I have experienced in a long time!

Manager had amazing customer service. Very informative, was considerate about the fact that I needed to leave quite quickly. Was super funny and chatty too.

The staff at Big Yellow in New Cross are excellent. Always very professional and very down to earth, they really understand what great customer service means.

The process was comprehensive and reassuring.

LAUREN AND GEORGE!! What a fantastic team. I had a DREADFUL move day and they made everything so much better. They were helpful, kind and understanding. I could not have asked for a better service from them. THANK YOU LAUREN AND GEORGE!! You’re absolute superstars. Kirsten

If you do everything online the check in is quite easy! Would be good though to somehow indicate clearer the items you are not allow to store eg dried closed food items (cans etc)