The facilities are lovely, cool, clean, bright and the service from Val was efficient personal and helpful. The administration was completed swiftly. I forgot to twist the lock on my padlock and was going away the next day, we rang the office and Val was able to twist the padlock for me the following day. When I returned to store some more Val remembered me.
Val was super friendly, very helpful - listened to my needs and then helped me find a room and storage plan that was right for me. For my first time using storage this was very easy and even enjoyable.
Service was great and very easy to sort through. Website was very informative so I arrived prepared. Val was really helpful!
Because the customer service was impeccable! Valentine (a Hungarian guy) was lovely and extremely efficient!
Staff is really helpful.
I found the storage to be incredibly good value for money and Lauren Terry's customer service to be friendly and concise from initial phone call to first visit.
Val helped me a lot by explaining everything very clearly and being very friendly and cheerful.
The system was convenient to make it and an assistant VAL was really kind and humorous. Thanks :)
The service was 10 out of 10 mainly because she gave so much attention to detail and made the process smooth. I was rushed off my feet and needed to have the storage process made simple and easy and that she did.
Great customer service. Easy to understand website. Quick and efficient service.