Customer reviews for New Cross Self Storage

4.9 out of 5 stars
1535 reviews
The staff were extremely patient with me, taking the time to over my options and make sure I got the unit that was right for me and at a good price. They were always very friendly and accommodating also.
Margaux
9 Aug 2016
Great customer service from Kat (i think that was her name). I needed a slightly different space to the one reserved; it was very quick and easy to sort this and she was able to give me a good deal all round. I was impressed by the unfussed, easy going approach.
Freddie
8 Aug 2016
staff (Ernest) was very helpful and friendly
OLGA
4 Aug 2016
Great friendly service. Clean environment. A few too many add ons at the till
Janet
3 Aug 2016
Smooth experience. Got all the information I needed without any hassle
Sabina
1 Aug 2016
I was so impressed with the customer service and the manner in which the advisors tried to make the whole experience of moving house less stressful The 50% discount was a big help too But I gave a score of 10 out of 10 because of Val Fabian who was absolutely fantastic to deal with and explained everything clearly and made the whole experience fun
Joanita
1 Aug 2016
I was helped by Ernest onsite and the quality of the service was impeccable. Very friendly and respectfull staff!
Pascale
1 Aug 2016
Dealing with Jenny from head office was an absolute delight - she was personable and extremely accommodating. Similarly, Val at your Lewisham/New Cross was an absolute pleasure to be served by - he was helpful, considered and extremely knowledgable. Thanks for all your help!
Bryony
1 Aug 2016
Great customer service and I like the discount deal.
Dianne
28 Jul 2016
I was helped by Ernest who was friendly and very knowledgeable. Offered me a cup of tea which was a very. Also showed me the unit and explaind the process which i found very helpful
Mark
25 Jul 2016