Check in was smooth and efficient. Alex and Kayleigh were cheerful and clearly competent.
Dominey
28 May 2022
Check in was smooth and efficient. Alex and Kayleigh were cheerful and clearly competent.
Flexible about check in date Friendly and helpful on check in Flexible about choice of storage unit
Staff are very helpful and friendly
Helpful staff on check in. And return visits changing inventory. Safe and secure building.
Friendly and straightforward
We were very impressed with the knowledge and helpfulness of the staff at reception. They treated us with respect and nothing was too much when we were asking questions.
Friendly polite staff
The New Malden team are by far the most friendly team in particular, from the start of my enquiry to the prompt and patient replies to clearing every doubt I had and finally the friendly and welcome check in
Great easy to use website, excellent customer service, good clean facilities. Very straightforward check in process
Procedure explained very well while check in. Good to check the size of unit before paying. Systematic PIN system. Spacious and very very clean. Easy to access.