Customer reviews for New Malden Self Storage

4.8 out of 5 stars
1007 reviews
Louis at the New Malden unit was extremely helpful both on initial enquiry over the phone/e-mail and also on arriving at the unit to take possession. Very easy set up on arrival, wouldn't hesitate to recommend! Karen Vinson
Karen
17 Feb 2021
Excellent service throughout. Keith, Jess and Yasmin were extremely helpful and informative.
Timothy
7 Feb 2021
Yasmine and Keith made this a very clear and simple process, well explained and friendly and professional. Good team!
Nicholas
4 Feb 2021
Very quick phone follow up. Very helpful staff.
Mike
3 Feb 2021
All very easy. Was taken through all the steps by the store manager (Louis) and it was all very quick and efficient
Nicholas
29 Dec 2020
All the staff were so helpful, especially Louis who took time to explain all the various options and regulations
Robert
24 Dec 2020
It was handled very well online and through email by Keith.
Martin
12 Dec 2020
Not 100% clear when booking online - specifically on insurance and payment timeframes. However upon contacting the reception all my questions were answered and clarified. Really kind and helpful staff, both over phone and in person
Oliwia
9 Dec 2020
Very well by Keith
M Saleh
6 Dec 2020
I couldn't easily find all of the storage volumes you offer at the site. upo arrival everyone was very helpful and the process was very easy.
Gary
26 Nov 2020