Customer reviews for New Malden Self Storage

Got a quote and was called the same day to check on what we need. Helpfully chased me to make sure room would still be available.

online process wasn't explained good enough to know what else do I have to do next, f.ex. no info that listing the items (along with other data) is enough, there was no specific 'closure' saying "now you're ready". Also the thing with insurance was quite murky: do I really have to do it? If so, should I arrange with the insurer on my own, or it will be automatically added to the overall price?

Handled brilliantly, in a friendly and courteous manner

The store manager was very helpful and explained everything about the storage

First class, so friendly and professional. Vastly superior to your competitors I have used.

My husband made the initial enquiry & says the service was very good

Early phone call from Jess at reception answered all questions and gave a good deal

Excellent everything clearly explained well organised move in Very friendly and professional staff

Louis at the New Malden unit was extremely helpful both on initial enquiry over the phone/e-mail and also on arriving at the unit to take possession. Very easy set up on arrival, wouldn't hesitate to recommend! Karen Vinson

Excellent service throughout. Keith, Jess and Yasmin were extremely helpful and informative.