Very well. I think as able to understand costs and storage options
Marion
11 Nov 2020
Very well. I think as able to understand costs and storage options
Keith at the New Malden branch was extremely helpful and clear about all of the details.
Absolutely fantastic by both Keith and Louis at Wimbledon Brunch.
Brilliant customer service
Initially online then followed up by phone
I have used Big Yellow storage units for almost three year and a half years and my experience has been entirely positive. The staff are friendly, the storage is high quality and the price excellent value for money. I have no hesitation in recommending Big Yellow!
This was all dealt with excellently. You have some great staff working there. Helpful and genuinely friendly and approachable.
The whole process was extremely easy and the staff were so helpful. Everything was quick and simple, with making sure I was aware of everything throughout and would definitely be using Big Yellow self storage again.
I've booked at two of your sites recently and found the process and staff helpful, courteous and friendly at all times. It's a model of personal customer service.
Very well handled by the whole team with very clear explanations and guidance. A very pleasant experience throughout thanks to them. Well done to all of them. Thank you!