I met Louis at Big Yellow New Malden and he was so patient and kind enough to explain the options and answer my questions. He thoroughly explained the process and policy go my understanding. Thanks for your help Louis
I received a call almost immediately, very good. The guy at the place was amazing. Insurance should be more clear since the beginning. My invoice did not detail what I have payed, I didn't like it.
The lovely women dealt with me brilliantly can’t rember her name but it began with an m at the new Malden branch dealt with me promptly. excellent service thanks to her A++++++ all the way would definitely recommend to friends and family
Very well Thanks to Lewis and maya
I arrived without an enquiry and wanted to move in on the same day. Keith, although working alone, was really helpful and made everything stress free.
It was really good and straightforward. Staff were really friendly and helpful
Very helpful and informative staff, especially during move in and insurance issue.
Keith was very helpful and patient despite being on his own yesterday- he was a breath of fresh air
Very friendly staff..happy with tje service from yesterday..
All the staff have been super friendly and helpful. I was very stressed out while moving and they helped ease the stress. Charli was particularly helpful and she really made me feel welcome. She did a good job of explaining everything to me and making it all very clear for me. Customer service goes along way! Well done guys. Thank you to Charli, Lewis, Mara, Keith and Rosie.