Customer reviews for New Malden Self Storage

Rosie dealt with my initial enquiry brilliantly. She was friendly and helpful and showed me around several different sized storage options.

Easy and friendly sign in

Very easy , very professional and friendly

We were very impressed by Mara’s friendly, informative and helpful guidance, giving us a very positive view of Big Yellow

I attended the New Malden store to enquire about storage. Keith Day, Assistant Store Manager, explained everything very clearly, showed me a variety of different sized storage unites so that I could think about which one I would need, and offered the opportunity to downsize on arrival if it became clear that a smaller unit than the one initially booked was suitable. Keith was excellent in explaining everything - this is the first time I have ever used a storage facility, and I left very clear about everything and content to confirm my booking.

Mara was great

Mara and Keith were both extemely serviced minded, patient and helpful in explaining how everthing worked at Big Yellow Self Storage, New Malden.

The staff were really friendly and helpful. I was grateful for a cup of tea!

I requested three different quotes (in different postcode areas) and each one was dealt with absolute professionalism. Very happy with the customer service.

Especially helpful and patient service by Mara at your New Malden facility.