Perfect
Ming Da
29 Aug 2021
Perfect
Very smoothly and easy
Very easy & straight forward for a first-time user of storage
The entire process is made very easy, quick and smoothly. I’ve never had any problems when renting a space with yellow store
Joe sorted me out. Lovely guy. Really went above and beyond. Super friendly and helpful. No complaints.
From my initial enquiry to finalising the move, I have found all the staff very helpful and patient. I didn't really know what I needed but they knew what to ask to help me decide. The part that I found most difficult was the checking in online, which may be simple to most people but not for me, especially the ID. I'd found other storage facilities in the area but felt confident that this one was going to suit me well.
Joe was super helpful and made it all very simple to deal with
It was really good. Gary at the North Kensington store provided excellent service. He explained all the steps and showed me around and was easy to make conversation with. I also recieved a call from someone at Big Yellow the week before explaining the online check in process which was really good.
Joe, help me a lot with the booking and deciding which was the best container for my thing. He was great.
We had a difficult situation whereby we were clearing a house after a friend's fathers bereavement and caught COVID so couldn't be there in person to help. The staff at Big Yellow were amazing..so helpful. I dealt with Joe and Pablo and they were fab.