All the staff were extremely polite and helpful, and a special shout out to Joe, an exquisite human being and cordial, professional and welcoming above and beyond
Costumer service was extraordinary. So helpful, welcoming and understanding!
We received a very detailed transparent and friendly introduction to how everything works at Big Yellow Storage. We feel confident leaving our things in storage here.
Personal very kind and professional. Great organization on everything.
Great customer service from Joe at North Kensington and firstly from Axton at head office.Joe explained everything so it made the whole process simple
The team where engaging and knowledgeable throughout my dealings with them. They took time explain the services on offer and I'd like to give Joe a special mention for his service and understanding.
Service was very informative and friendly. Easy to understand / easy to get set up / great support from the staff
Mahfuz was excellent. Haven’t seen people this good at customer servicing!
The staff were all incredibly polite, accommodating, informative, and helpful. We felt very looked after and welcome as new customers. The staff continued to be just as friendly even after our initial visit, offering tea and coffee on each occasion. We were very impressed with their conduct, but also the quality and security of the facility.
Service and ease of accessibility