Everything was incredibly easy, whether it was online or in person. At the storage, Gavin was incredibly helpful in answering all my question and making my move easy.
Initial enquiry was handled really well. I called up for info and was told everything I needed to know. Decided to book on the phone because it seemed so flexible and good value.
Went like clockwork. They kept me informed by e.mail .updated me all the time until booking. All i have to is remember. But will help if i get in a muddle.
Enquiries were dealt with promptly with clear and informative responses.
Everything explained after getting an initial quote online. We were phoned to go through everything and invited to the store. We went down to view the room and made a reservation. Everything was made easy for us.
The staff were very helpful and explained everything very clearly. As it was a last minute enquiry, I was very impressed with how quickly we were able to get hold of a space to store my belongings. Gavin was extremely helpful and understanding of my situation.
Very straightforward. All staff were very helpful.
So easy to use, excellent friendly customer service from Gavin and everything explained thoroughly
Staff very helpfull Rob kindly made me a cuppa while I waited for the movers to unload Ease of paperwork and simple but effective instructions on how to operate the security system Price reasonable for the first 8 weeks all in all a good all round service
Very efficient, professional and hands on members of staff particularly Rob Harley from the Norwich branch, nothing seamed a hassle which made my temporary house removal and storage a walk in the park. Thank you Guys, you've nailed the customer service.