Customer reviews for Norwich Self Storage

Really friendly staff at my local branch, and ease of use of the registration process

Very professional and friendly staff. Both Helder and manager extremely helpful. Nothing was too much trouble.

Gavin and Ethan at your Canary Way facility in Norwich were extremely helpful and explained everything to me in detail . They showed me to my unit and explained the key Code entry system. They even offered me coffee which was extremely welcoming

Excellent customer service and good price

Ethna Dillon from the Norwich branch single handedly got me to use big yellow. It’s one of the best interactions and customer service from a company I’ve ever had. She was helpful and friendly every step of the way. A true credit to the company.

Very efficient and very well organised. Staff very helpful. Everything calm and clean.

I was in an absolute state and had one problem after another and Ethan and Rob of the Norwich branch bent over backwards to help me, even setting up a personal hot spot on his phone so I could access the internet. Coffee and lots of reassurance was exactly what I needed. Thank you

Because I had a very good experience: everything well explained, quick and efficient . It is the second time we use your services and we were very well attended by the efficient staff. We speak a poor english, and Hélder and Gavin were soecially pacient and kind.

Well happy with the service I was given

Friendly and clear customer service. Very easy to use the storage facilities too.