From moment we spoke to Rob the Norwich Manager we felt that the process was clearly explained and that all questions we had were answered. Rob also raised issues we had not thought of. The premises were super clean and very easy to access. We were impressed with the people and the product
Rob. Great listener, very good at his job and very helpful. The staff are the face of the company and Rob is a credit to you
This is the second time I have used Big Yellow, this visit and booking was just as easy and efficient as the last time. Great service. Gavin in Norwich branch was helpful and made sure every need was catered for.
Very helpful staff (Helda was the man that helped me) good price.
Very helpful staff both on phone and in-store. The only reason it wasn’t a 10 was that a breakdown of costs would have been useful
Friendly welcome. Good introduction. Clean facility.
Great service, good knowledge of how everything ran and the information was well conveyed
The storage space was clean and secure and the whole experience from checking in was efficient and professional
Mr Thomas’s attentive demeanour ensured a vast degree of reasurance, and compleate comprehension of what actions where required, in order to obtain my goal.
Easy to arrange. Storage space clean, dry. Facility easy to use and I am confident about the security arrangments. Staff helpful and friendly.