All staf I spoke to explained everything in detail...even made me a cup of tea whilst my things were being loaded in. I dealt with helder and Gav on the day but there was a lady as well whose name I didn't catch who also helped me the following day when I dropped off extra bits. Great service!
The woman who helped me in Norwich, Ethna, was incredibly lovely and very helpful throughout the process of renting the unit. She is truly an asset to your company! She explained everything very clearly, showed me a number of units, and was very patient, friendly and thorough. The facility itself was spotlessly clean and wonderfully secure, and I would honestly recommend you guys to anyone who needs a storage unit.
As soon as I walked into the norwich site Ethan greeted us a smile and a friendly welcome. Explained everything very well. And took us through things step by step. Got a great cuppa to made by Gavin.
Gavin was so friendly and informative and made the entire process very positive. His customer service skills are second to none. Cannot praise him enough!
Really friendly staff and everything went very smoothly. No problems at all!
Your staff (Helder de Sousa) explained everything very well. All was well organized and clean.
The staff are efficient, supportive and very courteous, making the entire storage process clear and straight forward.
Very helpful staff and smooth experience. Obviously well run and managed, easy to remember details, high quality design of building and storage space.
Very helpful staff
Because I was pleased with the service I received, however it is very expensive.