Customer reviews for Norwich Self Storage

An excellent service everytime at the Norwich branch.

The employee who helped me was very kind and thorough in his explanations! He stayed after closing to help me, because I was running late. I know his name wasn’t Helbert, because that’s not a real name, but I think it was similar. Maybe Hal.

Easy to use, reasonable pricing and access

Conveniently located, clean & secure.

Nice and friendly personnel anticipating our needs, helpful in explaining the process and benefits of renting a storage space, and underlining offers available.

Very clean, safe storage, staff friendly and helpful, easy process

Apart from the lengthy paperwork it has been an uneventful process. Helder was very informative, professional, and attentive to our needs and change of circumstances. I have not used a storage facility before so this has been a great experience. It is good to know there are helpers if we get stuck, the trolleys are more than appreciated and the use of a sack barrow made my stressful situation a bit more bearable. Helder also stayed late to help us open a second unit and we are very appreciative of this. I would definitely consider using your facility again should the need arise.

Ethna was absolutely wonderful really friendly and helpful. She explained everything really clearly and was really understanding of my reason for storing my belongings with you. She was a friendly face when I really needed to see one

Always blown away by the friendly crew in Norwich. Ethna was really helpful and easy to talk to, taking the time to make sure I secured the right size yellow box for my needs, as well as the best deal possible on the boxes and packaging I'm going to need for my move. Most grateful for Ethna’s patience. I also greatly appreciate the help given me by Helder who sorted out my original phone booking with easy friendly efficiency.Thank you Helder. Gavin cannot go without a mention for his ever cheerful welcome and approachable manner. Everyone went the extra mile. It is appreciated. Nothing is too much trouble.

Great customer service. Everything was well explained.