Customer reviews for Norwich Self Storage

friendly helpful staff

The website is straight forward and easy to find information on. On arriving tothe norwich facility an employe Gavin took extremely good care of us. He explained everything to us and answered any questions we had professionally. He seemed keen to help in anyway , it is mainly due to gavins excellent customer service that I was impressed by big yellow storage. The facility itself was extremely clean and well maintained and looked professional and secure.

Well informed staff took me through the booking sufficient that I understood what I was signing up to.

Easy access , clear instructions and excellent storage facilities .

Very satisfying and easy to talk to. and brilliant interaction.

Very helpful staff.

It was very quick, easy to use on-line system and staff very friendly both on phone and at reception.

The staff where very helpful. Helder walked me through the process and was deliberate with the order in which I signed up, paid and shown my room so that I could get my belongings in as quickly as possible. I was grateful for this. He also offered refreshments which was very welcome.

The staff - especially Gavin and Rob are so helpful, cheerful and friendly. The whole "check in" was swift and simple. I was also very interested to learn of your delivery drop off facility.

Polite, friendly, professional staff simple process