Customer reviews for Norwich Self Storage

Helder provided a comprehensive and friendly explanation of services and operation including a walk through of the security systems.

Staff are amazing and whole process is easy

Based on previous experience of your excellent service at your Norwich store and most helpful service this time around. We have used other storage facilities on occasions, but none have been as good as those provided by your store and the staff there.

Because everything was simple and straight forward. Gavin had great customer service. Very down to earth.

The staff member Ethna was very helpful with any extras that might be needed. Very polite and efficient with paper work etc . In all a good service with just what I required and my property feels safe in your hands many thanks.

Online check in was incredibly easie. Adding inventory was simple with pre-populated descriptions of items. Staff very helpful, attentive and happy to help. Even at short notice.

Gavin was very professional, helpful, polite and friendly on both occasions when I was enquiring about storage and moving my things in. He has great customer service skills and made me a lovely coffee :-)

Ethna at reception was very helpful and efficient and provided all the information we needed. Also made sure we parked in best place for unloading as it was free when we arrived.

Amazing customer service, willing to help and give good offers, great for student self-storage.

The staff are so friendly and helpful but also down to earth and make what could be a difficult time for some body feel at ease.