Staff were friendly and the process was thorough
Jane
2 Sep 2017
Staff were friendly and the process was thorough
The manager Rob was really helpful, explained everything clearly and made the process easy. This was appreciated as id never used storage before
Great communication and advice from the inquiry to leaving after loading our things. Great customer service as from Kent going to Norwich and staff esp Helder were fab n friendly
Great people who go out of their way to be informative and helpful.
Excellent service, ease of use, allowed me to move house easily and save £100s in removal fees.
Rob and Helder at the Norwich facility were extremely helpful and courteous all the way through the process. Their attitude, common sense, understanding and flexibility made what could have been a really stressful experience much easier to deal with.
Very straightforward and helpful from quoting, reserving and booking unit.
Clear induction. Promptly showed me to my room and set me up with a lock.
The manager Rob was really helpful, we needed extra storage and he found it despite the centre being almost full. Our movers were delayed by 5 hours and he helped with arranging late access. He was calm, friendly, helpful and informative during the most stressful move we've ever experienced
Website was easy to use. When I arrived at the store to check in the paperwork was easy to understand and the direction how to use the facility were clear and concise. My contact was with Gavin.