Easy and smooth process. Max was very helpful - I think he didn’t get a lunch because of all the help he was giving to customers. I hope he’s compensated.
Andrew Sean
2 Sep 2023
Easy and smooth process. Max was very helpful - I think he didn’t get a lunch because of all the help he was giving to customers. I hope he’s compensated.
The online check-in was straightforward and easy to complete, it also saved time when it came to dropping my stuff off. They provided me with a padlock which saved me time buying one elsewhere. The multiple trolleys made it really easy to transport all of my belongings to my locker, I only needed to make one trip.
The staff were so responsive and helpful. They made the whole experience easy
Very well trained and helpful staff. Thank you Max and Ellie
So far the customer service were nice and understandable, they did explain everything in detail from prices to type of services with a great availability in the very last second to my booking with them
The lovely lady who has been helping me to find the right size storage room has been patiently doing this . I really appreciate her professionalism and extreme enthusiasm and kindness .
Great customer service, reception staff are really lovely. Easy to register & use the service.
From the moment I filed in online quotation, followed up call and explain everything to visit in the branch…I was supported and made feel welcome. Every member of staff I’ve spoken to was very helpful and nice
The staff are very friendly and welcoming making you feel at ease. The place itself is very easy to work with as its easy instructions on how to use. The staff also were really helpful with helping choose the right storage size!
Very good guidance throughout each step of the entire process from selecting an appropriate room size at the beginning, all the way up to setting up the combination lock.