Call answered promptly, friendly staff, gave me a fast quote, had the unit I wanted, available on the start date requested, all good.
Sharon Lesley
29 Dec 2022
Call answered promptly, friendly staff, gave me a fast quote, had the unit I wanted, available on the start date requested, all good.
Communication was great. Bailey in particular was brilliant!
Everything was OK but- -when I initially visited I was tolde that administrative aters would take 10 minutes on the day of the deposit. They took 35 minutes and cost me £50. Not really happy with the amount of admin which could have been sorted beforehand with a 'pre-visir'
Very efficient
The checking process was very easy and the staff was very flexible with my dates needs
Information provided clearly and forms processed with minimum fuss
Great customer service Clean environment
Very understanding of circumstances and did not make my situation more worse than it already was. Very good listeners and great team players amongst themselves. Extremely clear communication and I really felt protected and safe.
great customer service and cheap storage facilities easy access too
Friendly and helpful staff at call centre and at local storage facility.