Customer Service
Joy Rami Georges
8 Sep 2022
Customer Service
Staff were very welcoming and helpful. My needs were listened to and I felt I was given clear information about the type and duration of storage facility to suit my circumstances during in a ‘downsizing’ house move. Access and security processes were clearly explained and demonstrated patiently. As was the breakdown of charges. Service so far has been excellent.
Really efficient from the start, polite and helpful on the day
Staff explanation clear
managed to circumvent a particular problem that would have caused my 1st. journey with trailer load to have been wasted
Friendly reception. Highly organised experience. Very good system of entry.
Staff are very helpful. Building is very well organised. Room bigger than anticipated. Booking in process all electronic and paperwork free.
No hassle. The man that we had dealing with our locker when we arrived (I think his name was Max?) was brilliant. He was kind, helpful, and very approachable.
Explained the whole process from start to finish.
Well organised process, Approachable, friendly staff Availability of trolleys a great help Everything seems very secure