Very easy and simple
Kaliyah
18 Jul 2021
Very easy and simple
Everything was super easy and Ellie was really helpful when we got to the unit
Brilliant service and the online check in was hassle free.
All staff extremely helpful, professional and friendly on 3 phonecalls and face to face with Tom on Friday 2.7.21 when our removers put our belongings into Big Yellow.
Everything was really clear from initial enquiry to meeting Ellie who was extremely helpful on the day we moved in, she did more than enough to help us ……………
Discussion over the phone with Reese very easy and clear. Completing all of the online paperwork was painful
Online order was smooth; in store team were amazing and very friendly (especially the young lady who served me - give her a pay rise!). First time I have done this and used your service. Superb.
Excellent when dealing with telephone enquiry. Very polite and friendly.
All contacts either by telephone or at the Nottingham site have been excellent .. all staff have been friendly and very patient to make certain we understand procedures and paperwork. First class .. well done
Excellent welcome totally friendly and professional.