Very easy process and very good, friendly and informative customer service.
Andrew David
28 Oct 2020
Very easy process and very good, friendly and informative customer service.
Enquired with other storage companies and felt pressured from them to sign up, but had no pressure from Big Yellow, received an excellent service Ellie was so helpful and friendly and polite
The check-in process (despite having done most of it online) takes far too long
The staff member was very helpful and professional, she provide us with all information and answered all enquires. She was also very friendly and helpful. One of the best costumer service I received. I wish that any costumer service I come across with my businesses would be as good as she provide . Thank You
Straight forward and easy
Very helpful indeed. Great customer service
I enquired online, they rang me back, made it easy to arrange. Explained all the terms, hassle-free
I was opening an account in my name and transferred all our belongings into a different storage unit. A bit of a faff as we were not able to keep the same unit, but it is what it is.
All handled in a friendly and professional manner.
It was done quick and efficiently and with no issues.