Everything perfect. Well explained, friendly and helpful team. The person who handled our booking was excellent.
Rachael
13 Sep 2020
Everything perfect. Well explained, friendly and helpful team. The person who handled our booking was excellent.
The representative was highly understanding and supported me well through my questions! The process was quite professional but student friendly
Good contact with Reese, many thanks.
This was my first time experience to use any storage facilities. From the initial telephone call with Big Yellow 2 days prior, to my arrival at the premises, I was given advice, SUPPORT???? and everything was clearly explained in simple terms.
Excellent service
Very prompt response and follow up. Tom explained everything. very straight forward.
All went very fine, the price for the insurance was slightly higher than what I'd have hoped for.
Due to redundancy and having to relocate I had to put the majority of my belongings into storage and Tom Hayward has made this a very easy and stress free process for me and I’m very grateful, one less thing to worry about.
Tom was friendly and accommodating. He was clear and informative and answered any and all of our queries, showing us the room and guiding us through access procedures. We were impressed by the service and are glad to be storing our items with Big Yellow
Everything was explained and I was shown to my storage space, being shown the emergency phones and fire fire exits on the way. Also shown how to access and exit the premises using my code