Customer reviews for Nottingham Self Storage

Very well

Extremely well done

Mister Hayward was realy lovely and helped me out when I could not finish my online reservation as the system did not seem to accept my card. He explained the system of self storrage to me in deepth as I never done this before and was just in general really kind. I did felt valued as a costumer and think I made a good choice with Big Yellow Storage :)

It was very simple, I particularly like that you could book and check in online.

It was handled well but for a period of time I was receiving constant emails to check in. This was very annoying especially as there was no break between them. It would be better if more time was left between calls or it was possible to do the check in over the phone to get it out of the way.

Very helpful staff at reception.

Everyone was very helpful and answered all my questions.

Online service was straightforward, and the introduction I was given made the process seem very easy and welcoming.

It was very professional, and well explained. The person answered all of my questions thoroughly.

Staff was very empathetic and helpful. She proceeded to get me discount and explained to me what the whole procedure entailed. There was no need for me to continue shopping around.