Tom, was super helpful and friendly. Explained everything to me and made the process so easy. Derek the removal guy was also fabulous, I didn't even have to lift a finger
Both the girls that were working were very friendly and easy to talk too. I was informed of everything easily and looked after. Will need to dig the business card out to recommend both of them. I work in a service environment and would hire them for their professionalism, courtesy, personality and easy with which they dealt with me. Will definitely recommend big yellow to others.
Very pleasant. Simple procedure.
Reception at Chelmsford BY: Friendly, extremely helpful staff. Efficient, competent - nothing was too much trouble Stephen at Nottingham (telephone communication): Again, extremely helpful and very concerned that everything was to my satisfaction.
Range of storage room sizes, really nice and helpful staff (Ellie checked us in and was absolutely wonderful). We trecked through the rain and cold with enormous suitcases and got an absolutely fantastic welcome and a cup of tea. Much appreciated.
Staff were extremely helpful, and explained everything very clearly.
Very professional,enthusiastic & extremely helpful staff. Ellie made the whole process easy. The storage area is easy to access & spotlessly clean The reception area was clean and welcoming, all corridors,lift,storage facility and trolley we used were spotless. Well lit with good security.
It was by far the best experience. We had looked around a couple of others and the. Just decided to go with Big Yellow. The service when checking in was excellent and it all feels very secure.
The gal who checked me in was lovely and bubbly. Great experience.
Steven and Tom were polite and explained everything in great detail.