The staff were helpful friendly and polite. They made the visit easy, I trusted them with everything and would definitely feel happy leaving my belongings in their care.
The facility is much bigger and modern than I expected. Staff were very efficient and gave me the right amount of detail for me to understand how everything worked. Trolleys to help move things were a bonus.
Quick Simple Safe
Very good customer service, nice staff, clean complex, great guidance and support on site, good offers and discounts on boxes and brilliant apparatus to move goods
Very good service. Prices seem good and the facility seems nice and secure. The rooms are a good size and it has good facilities.
Quick and friendly service Super easy to transport boxes/furniture Good sized storage space and easy to find
Convenient, secure enough, choice of space. A better way to move & prepare a house for sale.
Because tom was very friendly and ran though everything and ansewered any questions we had we will defently recommend to our family and friends
Tom Hayward your store manager was brilliant. He was very helpful and explained the whole procedure extremely well. He knew the answers to all my questions and his customer service was great. I would highly recommend this storage facility to anybody in the Nottingham area and I hope you have somebody like Tom at all of your facilities!
Excellent, efficient service from Siobhan and Steven. Facility is clean, bright and well managed. The whole booking process was easy to do on-line - I am very happy that we chose to go with Big Yellow.