What made our experience particularly enjoyable was the customer service we received from Steven (Nottingham branch) before and upon our arrival. He was incredibly friendly, helpful and very approachable. He made our experience as easy and relaxed as possible. He is a credit to the team and to the company. Please pass on our thanks.
Excellent facilities in terms of size of rooms, security of access and cleanliness. Everywhere is neat, tidy and functional - first class! Additionally, the professionalism, efficiency and helpfulness of manager Tom and assistant Stephen were exemplary and they make it a pleasure to do business with Big Yellow.
Expland well
Competitive prices, easy and clear to use, helpful friendly staff
Because the staff are fab, reassuring and always ready to help.
customer service and welcoming
Good customer service, everything explained well and with no real pressure to buy extras.
Friendly informative staff, clean easy to get around warehouse, useful trollies to help move items. Great
Fast friendly service.
Seemless check in with friendly staff. Price was also very satisfying! Good range of ancillaries as I had not bought padlock/covers etc.