Customer reviews for Orpington Self Storage

Friendly reception and easy use. Christina was very helpful.

I was recommended by a friend who has been a customer for some years. The staff member who dealt with my enquiries explained everything very clearly and made the process of sorting out some storage during my house move very straightforward. I looked at the website but didn't make a website enquiry therefore cannot answer the next question.

The young lady ( Gemma ) was extremely helpful and remained focused while dealing with us although there were various problems going on while we were there. She was polite and was able t answer all the queries we asked. She is a credit to your company.

Gemma who signed me in was really helpful the prices were great and we appreciated the recommendation for the delivery drivers.

My daughter had already done a lot of research before choosing yourselves over other companies. She hired a unit from you in Battersea. It has now proved necessary to relocate her belongings from London to a site nearer to us (parents' home) in Kent. I contacted several companies for quotes and to ask questions, but Big Yellow were the most efficient and competitive. All members of staff I spoke to and had dealings at B.Y. with were friendly, efficient and professional and prompt in emailing me.

Christina the receptionist was extremely helpful

Excellent online application easy to follow, then service from your staff at depot was both courteous and professional I run a service company careful I don't poach her to work for me

Both Gemma the store manager and her colleague were very helpful and friendly on both visits. Explained everything well and engaged in conversation which otherwise could have made periods of time walking to/from the storage room or in the lift awkward. The storage is perfect for our needs, reasonable price and access arrangements are flexible.

Christina was very good.she went through everything for me and my mum.she was quick and thorough with everything.made me feel at ease

The staff/manager made every attempt to listen and accommodate my needs. Could not fault them in any respect! Excellent service, courteous and even offering every configuration to get me the right unit.