Customer reviews for Orpington Self Storage

Very good service the girl who delt with us was so professional and friendly .she seemed to enjoy her job

Being new to storage I was impressed with the level of assistance I received from staff in explaining the procedure and showing me the facility and going through the options available. They were attentive and courteous following up after my visit. They made the whole process easy and comfortable for a first-time user.

Gemma was extremely helpful and thoughtful and went out of her way to accommodate our needs. She even stayed late to help us. We were actually booked into Safe Store next door but they wouldn't let us book in because we only had 10 minutes before it shut. So we came over to Big Yellow and Gemma didn't mind staying open a bit later to help us. We were very impressed with her. She's a really brilliant employee, you don't come across that kind of dedication and customer care very often these days. Than you Gemma you made a tough day so much better! Gideon and Rhiannon.

From the minute I walked in the door, I experienced first class customer service from Gemma and her colleagues. Pleasant, extremely helpful and patient and prepared to offer the best price.

Great customer service...

Gemma was very helpful and she answered all the silly questions we had without a frown on her face, that was amazing.

Gemma was very helpful, taking us through the facility and procedures. She made it very easy and was very helpful. The facility itself is well laid out, clean and tidy so putting things into the store was straight forward. We are using this as a temporary store while moving and I would recommend it to anyone - it makes life so much easier.

Really helpful reception staff - informative and friendly. Online checking made process so much quicker. Impressed with security measures

Very helpful staff. Easy access to storage facility. Good rates. Easy to use website, especially for keeping the inventory up to date.

The young lady on reception was excellent even though her computer was playing up