The young lady ( Gemma ) was extremely helpful and remained focused while dealing with us although there were various problems going on while we were there. She was polite and was able t answer all the queries we asked. She is a credit to your company.
Gemma who signed me in was really helpful the prices were great and we appreciated the recommendation for the delivery drivers.
My daughter had already done a lot of research before choosing yourselves over other companies. She hired a unit from you in Battersea. It has now proved necessary to relocate her belongings from London to a site nearer to us (parents' home) in Kent. I contacted several companies for quotes and to ask questions, but Big Yellow were the most efficient and competitive. All members of staff I spoke to and had dealings at B.Y. with were friendly, efficient and professional and prompt in emailing me.
Christina the receptionist was extremely helpful
Excellent online application easy to follow, then service from your staff at depot was both courteous and professional I run a service company careful I don't poach her to work for me
Both Gemma the store manager and her colleague were very helpful and friendly on both visits. Explained everything well and engaged in conversation which otherwise could have made periods of time walking to/from the storage room or in the lift awkward. The storage is perfect for our needs, reasonable price and access arrangements are flexible.
The staff/manager made every attempt to listen and accommodate my needs. Could not fault them in any respect! Excellent service, courteous and even offering every configuration to get me the right unit.
Christina was very good.she went through everything for me and my mum.she was quick and thorough with everything.made me feel at ease
Because Gemma was so helpful and has been every time we have been. The rooms are accessible and although expensive the price is in balance with the competition.
Professional, pleasant and helpful member of staff - Christina - a good ambassador of the Company.