Outstanding customer service from Charlotte.
James
9 May 2017
Outstanding customer service from Charlotte.
The staff were really friendly and helpful. Everything seems very secure and safe and I don't feel uneasy being there. Things were explained clearly before and during move in and all costs were explained up front. I can't remember the name of who I interacted with but he was really friendly.
I did give feedback on the 29th about the exceptional staff you have in oxford + oxford 2 that is why I scored as I have. The people I dealt with are rob James and especially Nate who was the biggest help when we arrived.
Nathan was courteous, friendly and efficient. He even made me a cup of tea. I thought his service was excellent.why
staff was helpful, friendly and informative. Good value for money also pad lock and packing products were available which saved me time. It's an easy way of storing your things.
James Finnis! Efficient, polite, direct and knows the importance of customer service. He is a credit to your company.
The customer service was great , the storages are clean and the gang ways are wide and the access is excellent.
It is just such an awesomely executed business that seems to have thought of everything! I love it re every time I visit!
Everything was really easy to set up and all questions were answered on the spot with no bumbling answers. The staff member was friendly and approachable.
All the staff I have dealt with were friendly helpful and courteous. The whole process was simple and dealt with professionally. Everything we needed was catered for.