Absolutely amazing service. So kind and helpful in what was a very stressful situation. Explained everything staying calm and efficient. Very professional. I dealt with a few people who were all fantastic.
Staff are all very helpful in store and on the phone. By far one of the best storage companies in the Dorset & Hampshire area.
All aspects of my enquiry and booking were better than I imagined it could be, so all in all I was impressed and would tell others who ask.
Ben at the Poole branch was great, I needed it sorted quickly and he definitely did that.
Fairly easy to book, just thought there were too many signatures and paperwork required when I arrived to book in
Team at Big Yellow Poole are always accommodating and do their best to find me the right room whenever I need it. The whole process of finding an appropriate room, booking it and moving in is super easy. Dealt with Tash this time and she was fantastic - friendly and helpful.
Just an easy walk through what I needed to know.
Jasmine was very patient and helped when deciding what size room we needed . She explained every process clearly and patiently answered anything I asked . Moving in was a piece of cake . Did not take long before all was moved in
I am a returning customer and both times have been good. I have not moved my goods into storage this time yet.
Interested and informative staff. Able to discuss storage size options as I had know idea. Friendly and approachable.