The staff member I set up my storage with was so helpful, I felt it was an easy service to set up and use, we were able to drop our things off and set up our storage in under an hour totally stress free, which is ideal when you are moving out.
Never used a Storage Facility before, but Big Yellow's Staff explained what the deal was, and how to best make use of their facility. Staff were courteous and polite, and made us feel very welcome.
The staff were really helpful trying to sort out the problems we had. This made life easier for us.
Excellelent storage facility ,helpfull and freindly staff,
Great staff. Genuinely friendly and couldn't be more helpful. Whole process of renting a storage room went smoothly, even though I decided on a different size room at the last minute.
We have had great service and made to feel welcome, nothing has been too much trouble. We are more than pleased with the service and the facilities available.
Very easy to use. Just good to be able to wheel your stuff in on a trolley and know that is it safe until needed. ery friendly staff.
I would have no problem recomending BIg Yellow in Poole. Staff attitude was excellent, service great and very helpful all round.
We have recently suffered an emergency at home and have had to pack up very quickly and move our belongings into storage until the problem is solved. The Big Yellow has been fantastic, quick and easy to sort the paperwork out and somewhere we are confident will look after our belongings.
Admittedly my first experience with renting storage space but I've been impressed with Big Yellow at every occassion. The Poole facility is excellent, clean secure convenient and very well run. The staff's attitude is excellent, very friendly & helpful and totally professional. I wouldn't hesitate in recommending Big Yellow Poole to my friends or family. Job very well done especially when you consider the poor service you suffer just about everywhere these days.