Customer reviews for Portsmouth Self Storage

4.8 out of 5 stars
1175 reviews
All aspects of the service are excelent, glad I chise to use Big Yellow Box
Heather
18 Apr 2011
If like me you need somewhere to store a lot of items at very short notice, this is perfect. Easy to arrange, helpful staff.
TimM
2 Apr 2011
Absolutely brilliant, big yellow box helped store all my stuff and at short notice too. Very helpfull and friendly staff, showed us round and explained everything clearly. The equipment such as trolleys etc was allways available to use and made transferring my things from vehicle into storage quick, easy and made things so much less stressfull. Very pleased with the security there, gave me a great peace of mind and walked away knowing my belongings were very safe. Would definately reccommend to all my friends and definately go back if needed in the future.
vicky
11 Mar 2011
As I use my storage room frequently, I do find the loud radio station rather irritating! An alternative form of music would be welcome.
Pinkie
10 Feb 2011
The initial contact was efficient and well informed. The online inventory and preperations made booking in easy. The staff are always helpfull. On occasions customers leave trolleys directly in front of the pass keypad for entering the store, This was pointed out to the staff moved them straight away
Keith Simmons
5 Jan 2011
A friend recommended this company to me whilst I was in temporary accommodation prior to moving into a new property as I was struggling to store some of my belongings. I contacted them and asked for prices and avaliability and within minutes it was arranged and booked. It was incredibly easy to set up and even add more items to the unit without having to bother anyone, simply enter your security code grab a trolley and wheel in your belonings. I highly recommend this service to friends and colleagues. It was a saving grace during what could have been a very stressful time.
Louise Pulley
20 Dec 2010
First time I have used storage, staff member really friendly and helpful, what could have been a stressful experience was made simple, would definitely use again if occasion arises. Thank you.
lucie
17 Dec 2010
i found the staff very helpful.They took time and patience to not only explain the different renting spaces,costs and the ins and outs of storing with your company. Whenever l have phoned to make an enquiry abouy how much time left,prices,l have received friendly and helpful advice. I would certainly use your company again,and recommend you.
louise bradshaw
8 Sep 2010
Moving out of my home to relocate was a stressful time. Big Yellow, took some of that stress away by being extremely helpful. They are professional and friendly, which makes dealing with them a pleasure.
Xomano
4 Aug 2010
Staff were very friendly and helpful and explained the facilities clearly. The area was clean and tidy and a breeze to move into. Hoping that the move out will be as smooth.
Homeless
4 Aug 2010