I was served by Karl who seem genuinely concerned about my wellbeing. He was helpful, clear and very friendly.
Adrian
26 Jul 2024
I was served by Karl who seem genuinely concerned about my wellbeing. He was helpful, clear and very friendly.
Toby helped us so well, explained everything to detail. He answered any questions we had and was extremely helpful throughout the whole process.
Sasha was very helpful
The customer service and detailed information on the overall process received by Sacha and Karl (Reading Branch) was fantastic. I had alternative options for storage but one meeting with Sacha was enough for her to convince me that Big yellow was the right vendor.
I’ve been coming in and out for packaging materials for the last few days , Sasha has been really friendly and helpful through out, I then realised I would need some storage for what I’ve been packing up, she helped me determine the size I would need over the phone, mark was really helpful and friendly when I came down to look at the storage and showed me round a good few trying to find the best shape locker for my belongings, both made it really easy for me
The staff were very helpful especially for someone like myself who has not used a self storage unit before
Karl was incredibly attentive and informative, making the entire process seamless and easy!a From setting up the storage, checking in and moving in was faultless.
Very friendly and cooperative
The whole process from quotation to move in was very smooth. Also reasonably priced. Toby in the Reading branch was very helpful.
Everyone was super helpful - on the phone, in store. Helped choose the right sized room. Very kind as well!