Customer reviews for Reading Self Storage

Toby is an excellent member of staff and definitely management material.

Very helpful staff (Carl and Toby), easy check in experience. Easy to access.

Always incredibly nice and polite even the staff who aren't personally dealing with you make the effort to say hello and make sure your experience is good. I can just walk in and have storage sorted and ready to move in without any drama.

Very clear instructions and details. Very helpful and friendly staff. Great advice on room size needed to give the best value.

Friendly staff, great customer service. Sacha & Toby were extremely helpful.

Very friendly staff, SANNAH, KARL and TOBY where very attentive start to finish. Appreciate their help and recommendations for products and services they offer to help with my move.

Karl, was very friendly and very helpful. You can tell he has the customers best interest at heart. And it’s nice to see a smile when you turn up.

Toby who I was dealing with was very friendly and approachable. He was very helpful and explained things very well as I’ve never used a storage place before. Very happy thanks

I spoke with Karl about getting a quote for a storage unit. I was quoted an extremely competitive price at the outset at the outset. I did not have to haggle, and Karl managed to further improve the price quoted as a goodwill gesture. My experience with storage companies was the exact opposite. They initially quoted a ridiculous price and then offered to better or price match. I found this practice a waste of my time and refused to deal with them. Kudos to Karl and BigYellow for maintaining and ethical approach towards business.

Reasonable price, explained the quotation and went through in details to me for the procedures how to check-in and using the storage