Customer reviews for Reading Self Storage

Excellent. The move-in was friendly and handled brilliantly by Karolina.

Great service and very easy to use and deal with

|Being as repeat customer it was easy and the staff are very professional and friendly

Karolina was friendly and extremely helpful. She went through all the paperwork at my space and walked me to my storage locker as well. Very pleased with the service from her. 10/10 would recommend.

I booked online, and the store team followed up with me by phone straightaway next day. That made for a good first impression. On arrival at the site, check in was friendly, welcoming, and informative, and the facility was well presented. Throughout, I've been impressed by how professional the Big Yellow team is, great customer service seems to be at the heart of what you do. I rarely give top marks for service - in this case, they're very well deserved!

My enquiry was handled very well and I was offered a very good deal. Reading is quite far away from where I am, but the customer service was excellent before and during check in, and that’s why I chose this unit.

Great service from John who followed up and supplied all the info I needed.

Staff were very helpful

Very professional, friendly and helpful at the same time.

Initial enquiry online was easy and quick. Follow up by local staff also friendly flexible and easy