Karl and Mittch have been very helpful from advising the type of room required for my storage requirements, detail of insurance to flexible payment plans to just great customer service. You guys rock.
Everything was clean, tidy and easy to work with. The Store Manager, Mittch was extremely helpful with everything.
Very friendly staff gave full details of what services were offered. Price matching with other local storage firms ensure that I am getting the best value for money with the options to trade to smaller or larger spaces as required. Very secure location.
The staff were polite and friendly, and the cost was in line with other options in the area, although a little on the high side. The building is clean and well lit, and not imposing.
The team at the storage is very helpful and friendly. They took me around to show me the space so that i know what i am paying exactly paying for.
because at every step of the way starting with a phone call to valerie at head office to many phone calls to mitch the process was easy
The customer service given to me by Karl in Reading was honest friendly and he also simplified everything so I could understand the contract and service I’m very impressed. Showed me round the facility and answered all my questions although there wasn’t many as he covered everything in
Ella the lady helping me was great.
Excellent customer device from all 3 numbers of staff who have dealt with us.
I was served by Eliana Freitas the Sales Advisor @ Big Yellow Reading she was very friendly, answered all our questions, explain every detail and did it all in very friendly and approachable manner. We were very impressed.