Customer reviews for Reading Self Storage

Karolina was the best

The booking process was made very easy by the staff on deck! They helped me pick the best space for me, and quickly walked me through the process of getting in and out.

The whole experience was very smooth and easy.

We were really impressed by the facility and the staff particularly Karolina who made the whole process very easy.

Good service and reasonable price

Great price, and when we came down and spoke to Karl he went through everything, answered our questions and very nice to deal with

Booking was simple staff were in constant communication and made the whole process easy and painless

Good easy service

I have received excellent customer service from Karolina. Even though it’s first time I use such a service, she made everything very simple and clear. She answered my questions and she seemed very genuine in what she was doing which is quite rare

Pre-service was poor. Karl gave me false information clearly in order to make more money from me. Some of his ‘facts’ in email were fundamentally incorrect as was revealed when I turned up. He needs retraining and educating as to what is sales, and what is fraud and deception. Experience in the day could not have been better. Karoline was absolutely superb.