Customer reviews for Richmond Self Storage

I dealt with Sarah who was polite, efficient and friendly. She clearly explained the processes and security and was professional throughout.

Service on site very helpful

Straight forward, easy and very helpful.

Very helpful service, quick and easy

Alfie and Sarah where friendly, professional and highly competent when opening my account and showing me the facility. They made the process easy and I have a high regard for both of these employees.

The friendliness and efficiency of the staff

Store manager was excellent. Exemplary customer service.

Excellent customer service Sara from the front desk stayed overtime on a saturday evening to let me checking the boxes from my apartment move and took extra time to make sure I have all security and fire / health and safety briefing. She went a lot out of her way to help me and even helped me moving some of the trolleys around... This makes a big difference between a self storage and a storage company with people that care to help.

The staff were great and very helpful

Friendly and efficient staff; well organised