Efficient
Neil Fraser
23 Oct 2013
Efficient
It was great, fab customer service.
Overall sofar good but it is only early days so cannot comment about the whole period
I contacted Melissa on the day we needed the storage. I rang at 7.50 am and she answered and was very helpful. I was then able to organise collection of all the items from a store. Melissa was helpful and friendly throughout the process
happy Customer!
The attendance was great, personal service was top priority. The level of technology was high but it was well explained, step-by-step until understood. Multi tasking was no problem for the staff member.
A pleasure to deal with professional staff like Melissa and Alfie.
Easy to get signed up for a room - was ready within 1/2 an hour. Facilities are convenient, very clean and easy to use. Only drawback was a very heavy hour of rain which led to us being a little flooded. However, staff looked after us, gave us a new room and the move was effected with minimal fuss.
Very helpful staff, who even made me a cup of tea when all household items were moved into storage! Nice, clean environment. Excellent value with the 8 weeks for the price of 4 offer.
I was given exaustive explanations and details for a total trasparency in every moment from different members of the staff. Thanks.