Extremely well handled. I dealt with April by phone and in person. Friendly and straightforward.
Denis
23 Aug 2020
Extremely well handled. I dealt with April by phone and in person. Friendly and straightforward.
I would like to thank the staff at Big Yellow especially April who helped me with everything as I was on my own and she went above and beyond her role to help me. What a lovely experience it was stress free thank you so much April for your friendly service and the rest of the team. X
really friendly staff, everything explained well, very clean environment.
Explained well Polite Understanding Flexible
Brilliant, freindly people at Sheffield Queens Road.....
Your website is clear and easy to navigate and your staff are very professional and extremely helpful. I had to contact you a few times about possible changes to my arrangements and each time it was easy to contact you and your staff were helpful and accommodating. April, who looked after us for check was brilliant and made what was a stressful situation for us very easy and smooth. You also had excellent provision for social distancing and cleaning making me feel very safe using your facilities. Thank you.
Really helpful and friendly staff. This is the second time using big yellow and will be my first choice if I need to use again in the future
The office was laid out well with safety in mind for staff and customers. The member of staff that dealt with us was knowledgeable, friendly and informative with all the procedures explained really well. The unit we hired was excellent.
Check in and initial enquiry were nice and easy because of April, really lovely and well mannered
Extremely well. Initially contacted after making my first enquiry online and was contacted regularly up to move in date to check if everything was okay and if I had any questions.