I've never used self storage before. Big yellow made the process really simple to understand.
Carla
15 Jan 2017
I've never used self storage before. Big yellow made the process really simple to understand.
Opportunity to enter relevant information beforehand meant that the time spent booking in was short and focussed on essentials. The professionalism of Mel was excellent and the whole process was very easy.
Friendly and helpful staff giving excellent customer service
Convenient, safe
Great service and Mel explained everything really well. Room was clean and tidy.
Very friendly and efficient service, spotless all around. Good set up with the alarm system. Also on the run up to our arrival staff were very helpful and friendly in answering my questions.
I was impressed with how friendly Mel on reception was. I was pleased at the discounts and how easy moving my belongings into storage was.
Very helpful friendly patient pleasant
Customer service was very helpfull and very polite. I arrived at the wrong store but was transferred to another and gave me the same price match. I give 100% credit to mel on the front desk she was an absoloute star
I was looked after by Mel. She was fantastic and nothing was too much trouble. Had this survey have not reached my I would've written in to thank her. So "thanks for everything Mel"....... Much appreciated.