I called, they told me how it works and the prices. Answered questions I had before I'd even asked them.
Benjamin
25 Oct 2019
I called, they told me how it works and the prices. Answered questions I had before I'd even asked them.
Excellent customer service very friendly staff from answering initial inquiry through to moving my furniture to Big Yellow Hillsborough branch Sam and Ed were the ones that made the process easy and stress free
Very friendly and professional.
Very efficiently and easy to understand
Ed Helped Me Easily Understand The Terms & Prices. I Suffer With Aspergers & Sometimes Struggle Talking To People. Ed Made Me Feel At Ease & Is An Asset To The Big Yellow Team. Thank You
Phone contact with out of hours was brilliant. The gentleman I dealt with couldn’t do enough to help me. Filled in all paperwork on line which made things easier and quicker when I went into store to sign papers. Good customer service received all round
I made a enquiry months ago and they kept me informed.
The service was fantastic, the Balham team were helpful and the team in Sheffield were especially helpful, Sam B stayed late after hours when we had an issue as our items didn't fit in the room, he stayed nearly an hour after closing to help us out, thank you very much!
The staff made the move into a storage unit quick and easy, they were very helpful and knowledgeable.
Ed was great and facilities perfect. Online check was a little complex and wasn't as quick as I thought.