Gary who administered the transaction seemed to go above and beyond and was very personable. Also the location is easy to get to, and seemed easy to navigate in the future. The security codes outside are a good feature.
Friendly ( makes all the difference)
Gary Watt was immensely helpful, informative and respectful throughout right from information about what was available, working out the costings, to going through the contract. I had the impression that I could trust him, that he was looking out for me as well as selling a product.
I couldn't have wanted for better service - I was running a bit late and the staff were sweet and supportive, reassuring me that it would all be OK. Thank you Selene!
I called into store to change the size of my storage and Mark was very helpful over the phone and then when I arrived to move in.
The team were very flexible to provide me with the best deal, and offer answers to all my questions. This made it very easy for me and stress free to move in.
Satisfying
All handled very well via email/phone. Price match on insurance.
I had a very friendly member of staff assist me with my initial query. He did however misinform me when he mentioned I would be getting a free padlock when I used the storage space. This was cleared up when I spoke to another member of staff on the day of the move.
The entire process was made extremely easy by both Mark and Rishani who are both friendly and knowledgeable.