All handled really smoothly and with excellent customer service by Selene
Michael Gerard
22 Aug 2020
All handled really smoothly and with excellent customer service by Selene
Excellent. This was our first time using self-storage and the person (Vicky at Staples Corner) who checked us in was very helpful and guided us through the process excellently.
My phone enquires were answered professionally. It was very easy to move in. Mark was very helpful.
Mark at Big Yellow Staples corner was extremely helpful and made the entire process smooth and simple
Everything was perfect
Very seamless process. My initial enquiry was remembered when I returned and dealt with efficiently - even out of office hours. I was apprehensive about the size of unit I wanted and this was accommodated with suitably reassuring flexibility.
It was a seamless experience starting with my initial enquiry followed by a swift phone call with customer services and finally the actual check in process itself. Selene and Kyle worked well together and complimented each other when crossing over and dealing with all my requests. It was a very enjoyable process indeed!
Mark was excellent and the process of signing in went very smoothly, well done
Overall my initial enquiry was handled perfectly could not have been better!
Handled very well. Selena was in training but was very personable and friendly. Think she will be a great asset to your team. Kyle was well informed and very helpful.