Customer reviews for Stockport Self Storage

Very clear and informative, in a friendly manner.

Good communication from the Big Yellow Team, with not pestering, but proportionate and friendly phone calls leading up to the move. Pretty straight forward process, but I think there could be more steps added to the online check-in to speed up the move in on the day if it was looked at. A proper account with login would be good to do all of the pre-requisites where my issue was a few items removing and adding from my inventory. Maybe an App could be good as a suggestion, and the inventory could be improved with a picture feature where you can store photos of your stuff so you know what you have and to help the Big Yellow Team.

The store manager Ben was most helpfull and kept me informed and fully briefed from start to finish.

Ben was great in handling my quotes and ensuring everything went as smooth as possible, he was a great help!

Liam was welcoming, very accommodating. The team were great in moving my reservation forward a few days due to an emergency

The customer service provided by the manager Ben at the Stockport branch was textbook 1st class and efficient

From initial phone conversation to going in to finalise storage unit smooth and no issues so far

Excellent, very polite, friendly and very dedicated customer especially, Liam and Ben. Highly grateful for service.

Very well handled and informative. No hassle at all and everything explained fully. Big thank you to Grace and Liam for all their assistance.

We were really happy with the customer service we received from Grace. We would highly recommend