Simple and easy
NA
21 Jan 2020
Simple and easy
Friendly and nice and clear information from staff. Also reception easy to find and looked well organised and clean.
Nothing was a problem and everything catered for with good communication through out.
Ellie was fantastic with the whole process even when we had discovered that the original room wasn’t big enough she dealt with it professionally and with a a smile.
This was great it was my first experience of using a storage facility so I asked loads of questions, needed reassurance, often rang back to ask questions during the process. They were great lots of patience and advise I never felt that my questions were irrelevant and whoever I spoke to they always took time to talk me through the process which left me confident about everything. Moving in was a breeze Ellie and Pramila were so friendly and efficient, the process went smoothly and we all worked together which was so reassuring. I feel confident regarding the storage, my access and I know that if I have any problems or questions they will all be dealt with efficiently. Great team thank you girls.
One to one with staff was great experience, cheerful, informative and professional (Emily or Ellie!) pleasure to do business with
Excellent service
Quick response to emails and subsequent paperwork
It was easy and helpful staff
Very easy to book and Nick replied to my emails promptly and called me to confirm details too. Ellie was very helpful and knowledgeable. Highly recommend The Sutton team. Joe and his team from A -Z removals made the whole experience stress free and did a brilliant job again I highly recommend using them